Preventive Maintenance Support is a comprehensive support solution designed for our client who require preventive solutions within a defined set of service features at a lower cost. This comprehensive support service ensuring WISERF library solutions that implemented at client place always in a optimum performance and operation, as well as prevent a pro-long downtime.
Unlike the single event-based technical support service, we offer annual preventive maintenance and technical support service package provides a long-term and consistent after-sale support service. Under the package, preventive and remedial support services are carried out by our trained engineer onsite and equipped with ready spare parts. Any defected parts shall be replaced immediately onsite by our engineer thus system downtime can be prevented.
Service Scopes of Annual Preventive Maintenance and Technical Support Service Packages: